Privacy Policy

Effective Date: October 26, 2025

Welcome to Cursor Insights Solutions. This Privacy Policy explains how we collect, use, and protect your information when you use our cursor analytics service. We are committed to protecting your privacy and ensuring your data is handled responsibly and securely.

1. Information We Collect

We collect the following types of information:

• Cursor Movement Data: We track cursor movements, clicks, and scrolling behavior on websites integrated with our service. This data is anonymized and aggregated to provide insights into user behavior.
• Technical Information: We collect technical information, such as browser type, operating system, screen resolution, and IP address (anonymized). This data helps us optimize our service and ensure compatibility across different devices and browsers.
• Website Activity: We collect data related to the pages visited, time spent on each page, and navigation paths. This information helps us understand how users interact with websites and identify areas for improvement.
• Form Interactions: We may collect data about user interactions with forms, such as fields filled, time spent on each field, and error messages encountered. This helps in optimizing form design and improving user experience. No sensitive data is collected like passwords, credit card information, or social security numbers.
• Cookie Data: We use cookies and similar tracking technologies to collect and store information about your interactions with our service. Please refer to our Cookies Policy for more details.

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and Improving Our Service: We use the data to analyze user behavior, identify trends, and optimize the performance and usability of websites integrated with our service.
• Research and Development: We use aggregated and anonymized data for research and development purposes, such as developing new features, improving existing algorithms, and creating innovative solutions.
• Customer Support: We use the information to respond to your inquiries, provide technical support, and address any issues you may encounter.
• Analytics and Reporting: We generate reports and dashboards based on the collected data to provide website owners and stakeholders with insights into user behavior and website performance.
• Compliance: We may use the information to comply with applicable laws, regulations, and legal processes.

3. Data Storage and Security

We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive data during transmission and storage.
• Access Controls: We restrict access to your data to authorized personnel only.
• Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
• Data Minimization: We only collect and store the data necessary for the purposes outlined in this Privacy Policy.
• Data Retention: We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our data is stored on secure servers located in Montreal, Canada. We choose this location because of its robust data protection laws and stable infrastructure. We are committed to maintaining the highest standards of data security and privacy.

4. Data Sharing and Disclosure

We may share your information with the following parties:

• Website Owners and Stakeholders: We share aggregated and anonymized data with website owners and stakeholders to provide insights into user behavior and website performance.
• Service Providers: We may share your information with trusted service providers who assist us in providing and improving our service, such as data analytics providers and cloud hosting providers. These service providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We do not sell your personal information to third parties.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information, subject to certain exceptions.
• Restriction: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact our Data Protection Officer (DPO) at dpo@cursorinsights.com . We will respond to your request within 30 days.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website and sending you an email. Your continued use of our service after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cursor Insights Solutions
3400 De Maisonneuve Blvd W, Suite 1400
Montreal, QC H3Z 3B8
Canada
Phone: +1 905-254-2314
Email: privacy@cursorinsights.com

Our Data Protection Officer (DPO) is Isabelle Dubois, and she can be reached at dpo@cursorinsights.com .